2.19.100.1, 2019-09-24 11:32:22

Date: 19th March 2019

  • The Sarvottam programme recognizes talent across Volkswagen’s 117 dealerships with a focus on training and skill development
  • Volkswagen continues to invest in comprehensive measures towards training its indirect employees thereby strengthening customer connect capabilities
  • The sales and service consultants are eligible across three levels – Royal Blue, Royal Blue Plus and Sapphire Club

Mumbai: Volkswagen, Europe’s leading car manufacturer today announces the start of its skill development & recognition programme – Sarvottam 2019. Through this programme, Volkswagen is investing in comprehensive measures towards training its indirect employees thereby increasing their capabilities for an enhanced customer connect and an outstanding experience.

With the automotive industry undergoing a massive transformation, to complement the increasing penetration of automation in our sales and service processes, it is imperative to train and continuously strengthen our first customer interface, which reflect values of the global Brand Volkswagen.

The Sarvottam Skill Development & Recognition is an annual programme that encompasses training of sales and service consultants at the retail level. Additionally, in a first-of-its-kind initiative, Volkswagen partners with HR leads across their 117 dealerships to congregate and exchange best HR practices that motivate, train and retain employees across the levels.

Speaking on this occasion, Steffen Knapp, Director, Volkswagen Passenger Cars said, “At Volkswagen, ‘People’ is one of our key strategic pillars. As customer requirements rapidly evolve, greater productivity, enhanced efficiency and customer connect is imperative for the holistic growth of our business. Through the Sarvottam programme, Volkswagen continues to give high priority to modern, effective, efficient and sustainable knowledge transfer that forms into a strong team both at both Corporate and Network level.” 

About Sarvottam Skill & Recognition Programme:

Under the Savottam skill development & recognition programme the best talent across dealerships are recognized & rewarded across 3 major categories – Royal Blue, Royal Blue Plus & Sapphire Club.

The selection is based on training, certification & preset performance parameters for the year. At the end of programme, the best performers are felicitated in a grand award ceremony in presence of Volkswagen Brand management in India.

 

 
Till 31.12.2018
4EVER CARE (From 01.01.2019)
Standard Vehicle Warranty
2 year/unlimited km
4 year/ 100,000 km 
Free Road Side Assistance (RSA)
2 year
4 year
Free service
Free service at 7,500 km/6 month
Paid service at 15,000 km/1 year
3 Free services (In 1 year or up to 15,000 km)

Date: 6th March 2019

  • With the inauguration of Volkswagen Thane, Volkswagen aims to increase its accessibility for customers across India
  • The newly opened dealership will assist customers with Sales, Service and Spares

Mumbai: Volkswagen, Europe’s leading car manufacturer is gearing up for its next wave in India (2.0) with the inauguration of a new dealership at Thane, Maharashtra. This new split facility is located at Cosmos Jewels, Ghodbunder Road, Thane West – 400615 and will offer Sales, Spares and Service. For all aspiring prospective customers looking to join the Volkswagen family, the facility also comprises of Das WeltAuto. that caters to pre-owned car buyers.

Under the able leadership of Mr. Parth Modi, Director, Mody Auto Corp Pvt. Ltd., the over 33,000sq. ft. facility comprising of showroom and workshop is equipped with a 7 cars display (including Das WeltAuto.), 26 service bays along with adequate spare stocks. The team at Volkswagen Thane is professionally equipped and trained to assist customers with the buying and servicing of Volkswagen cars, which includes the Polo, Ameo, Vento, Tiguan and Passat.

Speaking on the occasion, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars said, “As we prepare ourselves for the next wave at Volkswagen with India 2.0, we’re focusing on strengthening our foundation in this region. With the inauguration of Volkswagen Thane, our aim to enhance accessibility for our customers thereby continue to extend a holistic car buying experience and offer our comprehensive suite of sales and after-sales services to the entire Volkswagen family.”

Commenting on the Volkswagen India partnership in Thane, Mr. Parth Modi, Director, Mody Auto Corp Pvt. Ltd. said, “With the inauguration of this new facility, we are pleased to strengthen our relationship with Volkswagen and enhance the accessibility of premium German cars in this region. Through our new touchpoint in this city, we are confident that we will continue to provide Volkswagen’s world renowned standards of customer care and service.”

The inauguration of Volkswagen Thane dealership will cover a total network of 117 showrooms, 115 workshop in 102 cities across India.

Address:

Showroom: Volkswagen Thane: Shop no. 3 & 4, Cosmos Jewels, Adjacent to D’Mart, Ghodbunder Road, Thane West – 400615

Workshop: Shop no. C 17/18, Road Number 16, Nehru Nagar, Waggle Industrial Estate, Thane – 400604