Roadside Assistance

Roadside Assistance

Enjoy complete peace of mind because your Volkswagen Polo comes with 24 x 7 Roadside Assistance across India. 

No matter where you are, our Roadside Assistance service includes benefits such as:

- Roadside repair service in any event of a breakdown 

- 24x7 assistance service across India with dedicated toll-free numbers 

- Onward or return vehicle service along with hotel accommodation 

- Transportation to home town post repair In required cases

Call any of the below numbers 24x7:

1800 102 1155

1800 419 1155

To avail Volkswagen’s Roadside Assistance service after the termination of your 4-year warranty, purchase any of our packages.

Package Options:

  • Avail Roadside Assistance for 1 Year at an exclusive price
  • Avail Roadside Assistance for 2 Years at attractive price benefits

Know more

Buying Period:

  • Renewal to be availed within 10 years from the date of sale. 

Book service products online

Now book Volkswagen Service products online. Enjoy complete peace of mind with a range of products.

Volkswagen Assistance

While your busy schedule deserves your full attention, caring for your vehicle deserves ours. With Volkswagen Assistance, we bring door-to-door service, with just a phone call.


Your Volkswagen is secured with a 4-year (100,000 kilometres) manufacturer’s warranty to ensure a peaceful ownership experience. 


Important notice:

It has come to our attention that there are fraudulent e-mails / calls being made out to Volkswagen customers, pretending to be authorised Roadside Assistance (RSA) service provider of Volkswagen and asking them to pay certain amount to avail / extend the RSA services for their Volkswagen car. Please note that no such activity is initiated or authorised by Volkswagen and neither it has been instructed to our authorised Dealers, Agencies, Vendors, etc., to initiate such activity. In fact, all our cars are inclusive of 4 years of RSA service package at the time of purchase of the car on or after 1st January 2019. Please note that any extension of the RSA services should be availed online hereOpens an external link, through our authorised dealers/ workshops, visiting the nearest dealer/ workshop or by connecting to our RSA toll free number 1800 102 1155.

We request our customers not to react or respond to such unauthorised emails / phone calls as they have not been approved or sent by us. Any transactions entered into by any person, shall purely be at his / her own risks and Volkswagen Passenger Cars, a division of SKODA AUTO Volkswagen India Private Limited / the Volkswagen Group, shall not be liable to such persons for any amounts paid by them.

Hence, we once again request you not to act on any such emails / phone calls and beware of such fraudulent practices.