Volkswagen India extends support to flood affected customers in Gujarat
Date: 25th July 2023
- Reinforcing the 'Customer-First' philosophy, Volkswagen extends service support to the flood affected customers in the state of Gujarat
- Earlier this month, Volkswagen India had announced support in the region of Jammu & Kashmir, Himachal Pradesh, Punjab, Uttarakhand, Haryana, Delhi, Rajasthan, Uttar Pradesh and UT Chandigarh
- Priority service support will be provided to the customers affected in the region
- Affected customers can directly contact Volkswagen Road Side Assistance at 18001021155 or 18004191155
Mumbai/Ahmedabad – Volkswagen Passenger Cars India announces an extension of its flood support initiative to customers in Gujarat. The onslaught of heavy monsoon has impacted several regions of the state. As a responsible brand, our endeavour is to support our customers as much as possible in these challenging times.
Volkswagen India is offering Complimentary Roadside Assistance (RSA) at no additional charge to Customers from Gujarat. Along with 24X7 free Roadside Assistance, standardised support towards repair estimation and parking at dealerships is being offered until August 31, 2023.
In addition, detailed and comprehensive service check of the vehicle will be undertaken to ensure flood related damages are timely repaired. Necessary standardized repair guidelines have been issued across dealerships and the company will ensure adequate manpower and availability of spare parts across dealerships to ensure quick service experience.
This initiative was introduced earlier this month for the regions affected in North India - Jammu & Kashmir, Himachal Pradesh, Punjab, Uttarakhand, Haryana, Delhi, Rajasthan, Uttar Pradesh and UT Chandigarh.
Customers can contact Volkswagen Road Side Assistance at 18001021155 or 18004191155 for immediate reach.