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Volkswagen India extends flood relief service support to affected customers in Vadodara

August 6, 2019
  • Volkswagen will offer free road-side assistance and discounts on repairs to affected customer vehicles

Mumbai/Ahmedabad: Volkswagen, Europe’s leading car manufacturer has announced comprehensive support services for flood affected vehicles in Vadodara. Owing to the widespread destruction caused by the tropical storm, Volkswagen India has announced free roadside assistance and special initiatives in support of affected customers in the region.

Customers in Vadodara can avail the free roadside assistance by dialing 1800 102 1155 or 1800 419 1155 respectively. Under roadside assist, affected cars would be transported free of cost to the nearest Volkswagen dealer. To ensure customer support at this crucial time, Volkswagen has issued necessary repair guidelines across dealerships for a standardized repair approach and has geared-up technical support staff and parts supply chain in the region. All affected customer vehicles will also be supported with benefits on the service repair invoice by Volkswagen dealer partners in the respective cities.

Speaking on this initiative, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars said, “Owing to severe floods in Vadodara, we, at Volkswagen are taking special measures to address the ongoing inconvenience faced by our esteemed customers. Our team of highly experienced service technicians present across Gujarat, are working dedicatedly towards providing timely and seamless services to our customers in order to bring the situation back to normal.”

The Volkswagen team is closely monitoring the status of all vehicles under repair to ensure quality repair and necessary actions.