We call It Service

Experience more with Volkswagen Service

At Volkswagen, our top priority is keeping our customers at the centre of everything we do. In line with this, we introduced a wide range of service initiatives that bring convenience, transparency, and cost efficiencies to our customers. These include services like Service Cam, Doorstep Service, Service Value Packages, Online Service Appointment booking, One Price Assurance, and many more.

And what matters most is that our initiatives did deliver what they were intended for – customer delight.

We are glad to share some of such delightful customer experiences with you.

You have heard it from us, now hear what our customers have to say.

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Owning a Volkswagen

Now enjoy up to 18% reduction in Volkswagen vehicle maintenance costs.

We are ensuring Volkswagen service quality standards while bringing cost reduction across:

  • Volkswagen Maintenance Services
  • Volkswagen Engine Oil
  • Volkswagen Spare Parts
  • Service Value Packages

Volkswagen Service Products

4EVER Care

Care that makes you carefree

With Volkswagen’s 4EVER Care, enjoy complete peace of mind. Experience a hassle-free ownership experience with a standard 4-year/100,000 km warranty with 3 free services and 4 years of Roadside Assistance.

Warranty

Assuring longer, happier drives.

Enjoy smooth sailing for years with Volkswagen Warranty and experience peace. Enjoy happy drives for up to 7 years with your Volkswagen.

Service Value Package

Service that adds value

Our Service Value Package ensures you enjoy protection against labour and spare part cost inflation, with the guarantee of 100% genuine parts. Get your Volkswagen serviced at regular intervals by certified technicians and experience peace of mind.

More Transparency

At Volkswagen, we are committed to ensuring more transparency for all our services.

Know your costs, beforehand

We are committed to bringing you more transparency with Volkswagen One Price Assurance. Also, watch any additional services required via Service Cam and approve any additional costs before you incur them.

Volkswagen Service Cam

Watch And Approve On The Go

Volkswagen Service Cam brings you one step closer to our commitment to transparency. The Service Cam enables you to view additional services required for your car. Approve the costs of your services, before it even begins.

You call it transparency. We call it service.

Greater Accessibility

Get the best of Volkswagen services, anytime and anywhere. With our vast fleet of services across the country, we’re committed to making Volkswagen services even more accessible.

Wide service touchpoints across the country

No matter where you go, you are never too far from getting your Volkswagen services. Get assured services with Volkswagen-certified technicians and standard equipment that will cater to all your Volkswagen needs.

Volkswagen Assistance

Expert Care, At Your Doorstep

With Volkswagen Assistance, caring for your car is now even more effortless. Enjoy more time to yourself and get car services like breakdown assistance, site repairs and much more at the comfort of your home.

Mobile Service Units

Workshop services, wherever you are

Volkswagen’s Mobile Service Unit is there for you anytime, anywhere. Avail a wide range of services like periodic maintenance, minor repair jobs, dry wash, value-added services and much more at close proximity.

Service, now faster and better

We give your Volkswagen the care it deserves with our network of warehouse facilities spread across Delhi NCR, Pune, and Bangalore. With Volkswagen, a genuine part is never too far away from you.

Roadside Assistance

Just a call away

Enjoy a carefree driving experience with 24x7 Roadside Assistance service across India with dedicated toll-free numbers. Get free pick-up and drop service and experience care that goes beyond.

Added Convenience

Book Service Appointment Online

Service, that’s just a click away

Avail a host of Volkswagen services from the comfort of your home. With Volkswagen’s Online Service Booking, booking an appointment is just a few taps away.

Book Service Products Online

Now book Volkswagen Service products online. Enjoy complete peace of mind with a range of products.

You call it convenience. We call it service.

Volkswagen WhatsApp

With You, Wherever You Go

Volkswagen WhatsApp brings you our commitment to service at all times. You can now chat with us, book a service appointment, from anywhere. No matter where you are, with Volkswagen WhatsApp, we are available for you at all times.

Volkswagen Quality

Body and Paint Services

Authentic Body and Paint

Make sure your Volkswagen is looked after by trained service technicians who provide unmatched inspection standards and service quality. Maintain your Volkswagen with 100% environment-friendly paint and ensure your car receives genuine body and paint services.

Disclaimer

  • Terms and condition apply.
  • Polo maintenance cost values are for Polo 1.2L petrol manual transmission.
  • Vento maintenance cost values are for Vento 1.6L petrol manual transmission.
  • Per kilometer maintenance cost Varies from model to model.
  • The maintenance cost arrived for per kilometer cost calculation is for 5 years and 75 000 KM. (Parts @ MRP and labour including taxes)
  • For the Taigun and The New Tiguan models, per KM cost calculated is basis the Service value package cost for 60 000 kms or 4 years.
  • The mentioned  % cost reduction calculated is based on current prices and previous prices before 31st March 2021. (Parts @ MRP and labour including taxes)
  • VW assistance and Mobile service unit service benefits are subject to availability at the dealership or service Centre. For more detail, reach out to nearest dealership or service Centre.
  • Volkswagen reserves the right to alter the details of specifications and service offerings without any prior notice. Images shown are for representation purposes only. For further details, please visit our nearest dealership service centre.

Volkswagen One Price Assurance is applicable only on services availed at Volkswagen's authorized workshop network. The estimate is based on Voice of Customer (VOC) and initial inspection of the vehicle. The final invoice amount may vary due to additional work or replacements necessary based on the detailed diagnosis undertaken, consequential damages, unreported concerns, noted during the service.