2.7.59.9, 2018-10-09 10:11:18

Service Value Packages

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Highlights and Benefits:

  • Protection against inflation in parts and labour charges
  • Service done by Volkswagen trained and certified technician
  • Reliability of quality with Volkswagen Genuine Spare Parts®

Package Option:

  •  1 year
  •  2 years
  •  3 years

Buying Period:

  • Avail service value pack till 3rd year before completion of 3rd service of vehicle
Year of SVP purchased from vehicle sale date
Eligible SVP which can be purchased
 
 
 
 
1 Year / 15,000 kms
2 Years /30,000 kms
3 Years / 45,000 kms
4 Years / 60,000 kms
1st year (Prior to 1st service done)
Y
Y
N
N
 
Y
Y
Y
N
 
Y
Y
Y
Y
1st year (Post 1st service done) OR 2nd year (Prior to 2nd service done)
NA
Y
Y
N
 
 
Y
Y
Y
2nd year (Post to 2nd service done) OR 3rd year (Prior to 3rd service done)
NA
NA
Y
Y
First Service 15,000 kms / One Year
Second Service 30,000 kms / Two Years
Third Service 45,000 kms / Three Years
Fourth Service 60,000 kms / Four Years
Service Due Date
Service Due Date
Service Due Date
Service Due Date
Service Date
Service Date
Service Date
Service Date
Service Kms
Service Kms
Service Kms
Service Kms
Service Manager Sign
Service Manager Sign
Service Manager Sign
Service Manager Sign
Dealer Stamp
Dealer Stamp
Dealer Stamp
Dealer Stamp

This Volkswagen service value pack does not cover any kind of accident / damage or mechanical repairs and scope of SVP limits to periodic maintenance service as specified above

  • If customer wants any additional service/s between the above prescribed intervals he will be separately charged for it / them.
  • All disputes regarding SVP services would be taken up and settled between customer, VWGSIPL and its dealers only as per jurisdiction of the courts in Mumbai or any of the jurisdictions of location selected / directed by VWGSIPL.
  • Customer will have to pay for any additional spare parts or repair jobs performed on the vehicle which are not in the scope of standard defined service operations.
Contract Number:
Date of Contract:
Customer Name:
Loan Account No.:
Telephone No.:
Mobile No.:
E-mail:
Model and Fuel Type:
Registration No.:
Chassis No.:
Engine No.:
Current Kms:
Date of Sale:
Dealers Signature
Customer Signature
Volkswagen Authorised Dealers Stamp
Sr. No
Spare Parts and Labour coverage
1 Year/15,000kms
2 Year/30,000kms
3 Year/45,000kms
4 Year/60,000kms
 
 
Parts | Labour
Parts | Labour
Parts | Labour
Parts | Labour
1
Engine Oil
Y | Y
Y | Y
Y | Y
Y | Y
2
Lock Cylinder Lubricant
Y | Y
Y | Y
Y | Y
Y | Y
3
Drain plug with Seal
Y | Y
Y | Y
Y | Y
Y | Y
4
Oil Filter
Y | Y
Y | Y
Y | Y
Y | Y
5
Pollen Filter Insert
Y | Y
Y | Y
Y | Y
Y | Y
6
Air Filter Insert
Y | Y
Y | Y
Y | Y
Y | Y
7
Spark Plugs (Only for Petrol)
X | X
Y | Y
X | X
Y | Y
8
Diesel Fuel Filter (Only for Diesel)
Y | Y
Y | Y
Y | Y
Y | Y
9
GFF
X | Y
X | Y
X | Y
N | Y
10
Windshield washer fluid
Y | Y
Y | Y
Y | Y
Y | Y
11
Consumables (Coolant top up, lubrication)
Y | Y
Y | Y
Y | Y
Y | Y
12
Washing & Consumable Charges
X | Y
X | Y
Y | N
X | Y
13
Front Brake Pads Remove and Reinstall
X | X
X | Y
Y | N
X | Y
14
Brake Fluid in ml
X | X
X | X
N | Y
X | X
15
Front Wheels Remove and Reinstall
X | Y
X | Y
Y | N
X | Y
16
Rear wheels Remove and Reinstall
X | Y
X | Y
Y | N
X | Y
17
Wiper blade Remove and Reinstall
X | X
X | Y
Y | N
X | Y

*Terms and conditions:

  • The vehicle can be serviced at any Volkswagen Authorised Dealers across the country.
  • The standard warranty terms and conditions as detailed in the owner's / service manual will be applicable.
  • This is valid for the standard service intervals of every 15,000 kms / 1 Year, whichever occurs first.
  • The above offer covers only standard service as mentioned in offer.
  • All other expenses including consumables which are not mentioned in the offer will be paid by customer.
  • The above offer is not valid for any kind of accidental repairs or mechanical repairs.
  • This offer includes the labour charges.
  • This SVP is transferable to subsequent owner of the car subject to a written approval from Volkswagen Authorised Dealers from whom SVP was purchased. In case the SVP is clubbed with finance, the SVP is not transferable.
  • If for any reason one or more services are not availed, neither a refund shall be made for such missed service nor would the contract period be extended.
  • All services are carried out at customer's risk.
  • All disputes are subject to the jurisdiction of the courts in Mumbai only.
  • If the car is rendered in unroadworthy condition, due to mishandling, tampering, accident, damage due to external influence, negligence, fire or any other act of nature, company reserves the right to charge the customer for repair thereof, including labour charges.
  • Labour charges included in SVP don’t cover additional cost of labour required for other repair jobs performed on vehicle.
  • The company reserves the right to terminate the contract, at any time and refund the customer operational contract fees calculated on pro rata basis.
  • Any additional services / maintenance required between the prescribed interval of periodic maintenance will be at the customer's cost.
  • Local taxes and other levies will be charged as applicable on chargeable items.


I have read the above contract and agree to the scope of work and the terms and conditions mentioned herewith.

 

Name of Customer:

Date:

Volkswagen Authorised Dealer’s Signature:

Date:

 

Vehicle Details:
 
Registration Number / Chassis Number (VIN):
 
Current Mileage (Odometer Reading):
 
Current Owner Declaration:
 
I, hereby give notice that I wish to transfer the balance of my Volkswagen SVP to the new owner detailed below.
 
New Owner Details Signature of 1st Owner
 
Title Initials:
Surname:
Address:
 
Post Code:
Telephone No.:
Name of Dealership:
Registration No.:
Date of Transfer:
 
Authorised Signatory:
Seal of Dealership:

If your car is sold, the remaining SVP may be transferred to the new owner, provided the new owner meets our requirements. Please complete the form below and have the same signed and stamped by the Volkswagen Dealer.

Vehicle Details:
 
Registration Number / Chassis Number (VIN):
 
Current Mileage (Odometer Reading):
 
Current Owner Declaration:
 
I, hereby give notice that I wish to transfer the balance of my Volkswagen SVP to the new owner detailed below.
 
Title Initials:
Surname:
Address:
 
Post Code:
Telephone No.:
Name of Dealership:
Registration No.:
Date of Transfer:
 
Authorised Signatory:
Seal of Dealership: