Assistance is never out of bounds.
Volkswagen India Assistance. 24 x 7. Anytime. Anywhere.
Call 1800 102 0909, 1800 209 0909.
Volkswagen India Assistance offers immediate assistance anytime, anywhere, free of cost*, for your car and you. With services that include a replacement car for up to 48 hours or even transportation of luggage, you can avail of best-in-class facilities through a network of service providers across India.
Highlights:
- 24 x 7, 365 days of service, free of cost*
- Available across 95% of Indian territory
- Best-in-class assistance services across India
- 2 dedicated toll-free numbers (also accessible from cell phones)
- Immediate attention to customer
- Coverage of transportation risks
- Multilingual services
- Available right from “date of purchase” during warranty period of the car at free of cost*
- Can be renewed at nominal cost
Passenger Services:
- Travel and accommodation due to immobilization
- Replacement car for up to 48 hours (Car rental included)
- Companions travel assistance
- Transportation of luggage and personal effects
- Transmission of urgent messages
- Transportation to habitual residence in emergencies (fire, theft, etc.)
Car Services:
- Transportation of vehicle towards nearest Volkswagen dealership
- On-site minor repairs, if possible
- Dispatch of spare keys in case of loss
- Flat wheel replacement with spare wheel
- Dispatch of fuel (only transportation charges covered)
- Extraction of vehicle
- Transportation, storage and safekeeping of vehicle
- Battery charging/ jump-starting